In the previous post i have listed some best help desk software which are powerful and versatile but are available at a high cost although basic versions of some of the software listed there are free but that might not be sufficient if your
business has large customer base
If you are a new startup or a small organization that needs a good help desk solution at free of cost then here are some excellent alternatives to the premium help desk softwares
SpiceWorks is a free and open source help desk software with many features to track and manage help tickets,This Free help desk software is capable of carrying large tasks and user requests.
Web Help Desk is a feature rich free help desk software that makes your ticketing process easy and can handle multiple user tickets.
SysAid is a free help desk software and is available for both windows and linux.
Liberum is a web based help desk app that is full customizable according to user needs.
Request Tracker is another free web based help desk software for managing tickets and maintaining better customer relations.
Labels: Help Desk Software, web apps